Turn TikTok engagement into conversations and leads
ChattyFlow team · Updated
ChattyFlow replies under comments on your TikTok videos in every country, usually within a few minutes, and answers DMs through the TikTok Business Messaging API everywhere except the US, the EEA, Switzerland and the UK. TikTok only lets a comment open a DM in Vietnam, Thailand and Indonesia.
What works in which country
TikTok decides where its Business Messaging API is offered. ChattyFlow applies the same rules to your account based on your country, so an automation never runs where TikTok doesn't allow it.
| Feature | Where it works |
|---|---|
| Public reply under a comment | Every country |
| DM to DM auto-replies | Everywhere except the US, the EEA, Switzerland and the UK |
| A comment opens a DM (comment-to-DM) | Vietnam, Thailand and Indonesia only |
From a comment to a lead
A comment is the start of a conversation, not one more number on a dashboard. Everyone who comments your keyword is saved as a lead, with the comment they wrote. From there you can reply yourself, let a DM automation continue where TikTok allows it, or, on a Growth plan, let the AI Lead Engine answer questions from your own knowledge base and score the lead.
For cash-on-delivery sellers: your public reply invites buyers to DM you a keyword. With Comment to Trigger, or a DM keyword automation, ChattyFlow then sends one message you wrote asking for name, phone, governorate and address. You confirm the order by phone and mark the lead Sold, Returned or Cancelled on the Leads page. Payment and delivery stay with your own tools.
What ChattyFlow will not do
- Buy followers, likes or views.
- Follow, like or comment on other accounts for you.
- Send DMs to people who never commented or wrote to you.
- Work around TikTok's country limits.
What ChattyFlow does with your TikTok comments and DMs
A reply under every comment
Pick a keyword (or react to every comment) and ChattyFlow posts a public reply under the comment. This works in every country. Comments are picked up by a regular check and each reply waits 10 to 30 seconds, so expect it within a few minutes.
DMs where TikTok allows them
When someone messages you, ChattyFlow continues the conversation with your link, offer or questions. TikTok does not offer this in the US, the EEA, Switzerland or the UK.
Leads, not follower counts
Everyone who comments your keyword is saved as a lead. On a Growth plan, the AI Lead Engine answers from your own knowledge base, scores each lead and passes the conversation to a person when needed.
How it works
- Connect your TikTok Business account through TikTok's official authorization screen. Personal accounts can't be connected.
- Choose a video and a keyword, for example "PRICE", or react to every comment, and write your public reply.
- Ask viewers to comment the keyword. ChattyFlow replies under each matching comment and saves the person as a lead.
- When someone sends you a DM, ChattyFlow continues the conversation with your link, offer or questions (outside the US, the EEA, Switzerland and the UK). In Vietnam, Thailand and Indonesia a comment can also open the DM.
Why ChattyFlow
- Built on TikTok's official APIs; DMs go through the TikTok Business Messaging API. No password sharing, no scraping.
- Country rules are applied in the product: DM automations stay off where TikTok doesn't offer them.
- TikTok and Instagram from the same account.
- Full English, French and Arabic (RTL) interface.
- Prices shown in TND, EUR or USD, tax included.
- Email support from a real team.
Frequently asked questions
Is ChattyFlow available on TikTok now?
Yes. Public comment replies work in every country. DM automations work everywhere except the US, the EEA, Switzerland and the UK, and TikTok only allows a comment to open a DM in Vietnam, Thailand and Indonesia.
Will this grow my follower count?
That isn't what it's built for. ChattyFlow never buys followers or engagement, and never follows, likes or comments on other accounts. It answers the people who already comment and message you, so more of them become conversations and leads.
Are TikTok replies instant?
No, expect a few minutes. ChattyFlow picks up new TikTok comments on a regular check and waits 10 to 30 seconds before posting a public reply, so the pace stays human.
Do I need a TikTok Business account?
Yes. TikTok's messaging and comment APIs only work with Business accounts, and ChattyFlow refuses personal accounts when you connect. TikTok must also clear the account for its Business Messaging API ("Advanced Access") before DMs can be read or sent; comment replies keep working in the meantime.
Is it safe for my account?
ChattyFlow uses TikTok's official authorization and APIs: no password sharing and no scraping. No tool can promise that TikTok will never restrict an account, but staying inside TikTok's rules is the best protection.
How much does ChattyFlow cost?
There's a free plan. Growth plans start at 49 a month in the currency shown for your country (TND, EUR or USD), tax included, and include the AI Lead Engine. Every new account gets a 14-day trial.
Start answering your TikTok audience
Connect your TikTok Business account, pick a video and a keyword, and turn the comments you already get into conversations.
Start free