Instagram Automation auto-reply to comments in French or Arabic

What the automation does

• Comment-to-DM: whoever comments your keyword under a post or Reel gets a private reply within seconds, with the answer or a button that opens your link.
• Reply to every comment: automatic public replies, rotating between variants you write.
• Direct: an automatic reply when someone sends your keyword in a DM.
• Follow-to-Unlock: asks for a follow before sending the link or discount code.
• Conditional Logic and surveys: branch the DM on an answer, or let people vote by commenting an option word (up to three options).
• On Growth plans: Booking (Beta) and a Social Agent that answers from your knowledge base and qualifies leads.

Meta's rules, in plain words

• One private reply per comment, within 7 days of the comment.
• Once the person replies, a 24-hour window opens from their last message.
• After that, only a human agent can reply, for up to 7 days, with Meta's HUMAN_AGENT tag.
• No messages to people who haven't commented or written to you, and no bulk DMs.

Keywords in Darija, Arabic and French

Matching works on whole words and ignores upper and lower case, so prix catches Prix? and le prix svp, but every spelling counts: in Arabic, سعر does not catch السعر. List every form in the keyword field, separated by commas. In Tunisia that can be prix, بقداش, قداش, السوم, b9adech; in Morocco and Algeria, بشحال, شحال, bch7al. When three or more people type a word your automation missed, ChattyFlow suggests it so you can add it in one tap.

Prices, and what about TikTok

Prices are shown in TND in Tunisia, EUR in the eurozone and USD elsewhere, tax included. The free plan covers comment-to-DM, public replies, Follow-to-Unlock, Conditional Logic and surveys with no volume cap; Growth plans at 49, 99 or 199 a month add Booking, the AI Messenger, the AI Lead Engine and 20, 75 or 150 qualified leads a month. Every new account gets a 14-day trial.

The same dashboard runs TikTok within TikTok's limits: in Tunisia, Morocco and Algeria, public replies and DM auto-replies work but a comment cannot trigger a DM, and in France (part of the EEA) TikTok offers no DM automation. TikTok replies land within a few minutes.

Official Meta API

Replies via the Graph API within Meta's limits, within seconds.

TND & EUR prices

TND in Tunisia, EUR in the eurozone, USD elsewhere, tax included.

French + Arabic UI

Full RTL Arabic, instant switch.

Allowed by Meta?

Yes, via the official Instagram Graph API, within Meta's limits: one private reply per comment within 7 days.

Cost?

Free plan with no volume cap and a 14-day trial; Growth from 49/month (TND 49 / EUR 49 / USD 49, VAT included), priced by qualified leads.

Do I need an Instagram Business account?

Yes, Business or Creator. The switch is free in Instagram's settings.

Can it DM all my followers?

No. Meta only allows replies to people who commented or wrote to you.

Does it work on TikTok?

Yes, within TikTok's limits: no DM automation in the US, the EEA, Switzerland or the UK, and comment-to-DM only in Vietnam, Thailand and Indonesia.